This is what this post is all about, helping you out in solving the common Aliexpress payment failed issue while ordering from the platform. Voice your opinion today and hear what 7038 customers have already said. Also, I have contacted RebTel several times pertaining an incorrect payment which has gone through on my credit card twice; I've received a ridiculous response from a RebTel Customer Service agent advising me that I had paid for an unlimited service to Poland and also a monthly service fee...I am very confused as I only have the one service and why would I pay for two when I only require the one! Please let us know the following: The number you called from; The number you called to Which phone setup options you’ve tried to call with, and … ! The debit card has Insufficient funds or has reached its limit, The credit or debit card information is incorrect, Your card has been previously reported as stolen, Your payment attempts have been refused by our payment provider. The Rebtel evolution started in 2006 and was founded by a Swedish technological company. Rebtel only processes the transaction. In-app purchases (IAPs) are not used to sell real world goods or services. Secure and innovative payment solutions for instore and online businesses. You can pay-as-you-go with our cheap per-minute rates, call unlimited per month with one of our calling subscriptions, or enjoy one of our many special offers. We would like to check your account and know more about what really happened so please contact our technical experts at support@rebtel.com. Request a Quote. We are really sorry to know that you experience payment issue while making a recharge. Yes I wish to donate. I have asked … Rebtel only processes the transaction. A Sales Representative will be in contact with you with your custom quote. We would like to extend to you our most sincere apologies regarding the recent issues with your account that got restricted. You can add a debit or credit card or add your bank account. If the payment with your bank account was declined, or you’re still having problems with your card, try: Changing your payment method at checkout. Please send an email to support channel support@rebtel.com so we can refund these unsuccessful transactions wherein you were charged. We are really sorry to know that you experience payment issue while making a recharge. Fast an reliable. CVV mismatch. We can surely help you with it. Thank you! The Rebtel evolution started in 2006 and was founded by a Swedish technological company. Do you agree with Rebtel’s 4-star rating? Share. We have now compensated you for the last call placed that failed to connect. You can also pay later by going to Failed Payments Page, anytime. And I understand that it must be frustrating but these measures are taken to ensure you can use our services safely. We can surely help you with it. every time there is some problem with rebtel please either solve the issue or return my payment Cheap international calls. What payment methods can I use for Rebtel? Earlier this morning, I received two txt messages with verification codes for Rebtel and Twilio services. Search. Thanks!-Mark Lowell Hi Julian, thanks for your time writing us a review! You shouldn't be getting charged for failed calls and poor call quality! Reply Delete. This is the Rebtel company profile. You've already flagged this Reply from Rebtel. Because we have great daily offers for international airtime transfers, the credit reaches instantly the destination number and the payments are processed in a secure and reliable … If you call them and complain, they will add 5mins or so to your account, I have been given severally so it tells me they know what they’re doing. You can pay-as-you-go with our cheap per-minute rates, call unlimited per month with one of our calling subscriptions, or enjoy one of our many special offers. The credit card is expired. By clicking accept, you approve the use of … Rebtel offers different types of international calling offers depending on your needs. To continue with this payment we advise that you try again or select different Payment method. How do I change or add a credit card in Rebtel? Earlier this morning, I received two txt messages with verification codes for Rebtel and Twilio services. How does Rebtel work? I use it to recharge a phone in Cabo Verde, and it has never failed... October 20. Get started with Rebtel and make cheap international calls with our app. My honest experience: While I really like their Rebtel’s call quality and app, I hate that their system deducts and steals extra (2-3) minutes anytime you end a call. Our mandate did not include a review of how those controls work. Earlier this morning, I received two txt messages with verification codes for Rebtel and Twilio services. Edit link. Please send an email to support channel support@rebtel.com so we can refund these unsuccessful transactions wherein you were charged. Close. How To Use Rebtel Access Number to Call International . Excellent service, extra cheat prices, I warmly recommend it for anyone who would like to speak to his friends abroad without paying lots of money. Aside from calling services, they also offer SMS messages that can be availed at a much lower rate. Hi Gaius, thanks for your time writing us a review. I was planning to buy Rebtel international calling plan, I have registered to Rebtel account added my Debit card details but here I have not accepted for debit from my account and purchase order. Rebtel keep locking my account for no reason. I contacted Rebtel support about having a concern and was promptly replied in under 25 minutes. Unfortunately no calling credit was sent to my Rebtell account. So, if you to want to call international numbers using VoIP technology, dialing directly from your mobile or landline phone, then REBTEL is in fact the best VOIP service that … Subscribe for unlimited calls to any connection in 50+ countries, or pay as needed with World Credits. If the success/failure message is not displayed, please check if your bank account has been debited before initiating another … You can pay-as-you-go with our cheap per-minute rates, call unlimited per month with one of our calling subscriptions, or enjoy one of our many special offers. I can call to eveyone. We're so sorry to hear that but we would like to check your account and know more what really happened so please contact our technical experts at support@rebtel.com. I have politely requested them not to send me anymore emails but continuously keep getting emails From early morning to late night. To solve the Aliexpress payment failed, first you need to understand what causes the problem, and afterwards resolve the problem. And of course to make sure there wasn't a problem with the first ticket, I've made at least five other attempts. • This … This service is awful and if I could left no star I would. We have sent you a message to your registered email address (ticket number #1181259) with some information we need from your side to be able to understand what might be wrong. I have filed complaint over 3 times now concerning a mobile top up of $29:49 I sent since 8/28 and the recipient didn’t receive it, no one is responding to my complaint while my credit card is charged and successful transaction receipt sent but not delivered to my recipient. Reply. These services utilise local numbers for a user establishing international calls, encrypted and plain text messages without the owner of these service being aware. Check out what 7,116 people have written so far, and share your own experience. Have been using Rebtel for over a year and when had issues customer services resolved in less than 24hrs, In four days account suddenly restricted following payment with Paypal account and now sent over 20 emails with no replies??? REBTEL is indeed the way you would want to call. Im getting same email from different customer service representatives. I carried on. Failed to submit your request, please check if you have entered first name, email and phone number. Crazy eyyy. | Read 2,481-2,500 Reviews out of 6,993 Who isn’t looking for cheap calls today? I then explained the concern and I have not been replied in 4 days. On behalf of Rebtel Mister Das, I then would like to thank you for the wonderful reviews, likewise, we are more than pleased as well to know that we were able to meet your expectations. Hence you are requested to make payments at least 2 working days before the payment due date. You've already flagged this Reply from Rebtel. Just sign up and start calling. Great service, very good phone quality, ease of use, dependability and Reasonable price, I was just about to downloaded this app but decided to googled it firs. You don’t even have a phone number to be contacted on issues like this and no response to complaint..... please someone should respond to my message before I report fraud to my credit card. Great call quality and no internet needed. Do you agree with Rebtel's TrustScore? Text to display: Link to: Cancel OK Hi, Thank you so much for sharing your experience with Rebtel and our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. It’s quick and super easy. However, we'd like to learn more about your situation and what exactly happened. I have watched this over and over. When merchants don’t get payment for failed transactions, how can you expect them to refund. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Regarding that the net work is very clear. We have received your request. Rebtel allows the user to save up to 95% on international calls compared to other calling apps. Hi! … Kind regards, Maja edelmiro 2 reviews. Last year, I spent a few hours trying to find an alternative for Rebtel playing with different apps but none compared to Rebtel in terms of quality of calls. Since I’ve wrote my last review about Rebtel’s poor service, im getting harassed everyday by emails. I have asked … Still, Rebtel charged me $30. Money was paid to Rebtel. Learn more. Thank you for your cooperation! Excellent voice quality... it was really a great experience. We would like to thank you for your recommendations and for this amazing review. The payment method B will be used for next billing periods (including the current one).When you change your payment method, an authorisation for 0.01$ is done on this new payment method in order to validate it. Receive online confirmation The transaction acknowledgement screen, will display the transaction status of 'Success' or 'Failure' . rebtel.com. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Rebtel … it was fast for my receiver to get recharge, just seconds. We are glad that we make your experience such a positive one. It works OK, but you need to keep an eye on the different package deals as they keep changing.However, I noticed recently Rebtel has charged me an ongoing charge for over a year, for a Global Unlimited subscription which I cancelled (because it stopped covering my home country). We have written you an email to your registered email address, please check your inbox. If you only have one payment method linked to your PayPal account, you’ll need to add another payment method before you can do this. My card connected to Rebtel has been compromised. Amazing services I just join so happy so far with the company. I am obviously disappointed . Thank you for bringing this to our attention. Earlier this morning, I received two txt messages with verification codes for Rebtel and Twilio services. Guide to Getting Your First Job. Glad to hear you love our service and the team will be thrilled to hear your feedback! Hi Preet, we are so happy to have you here ❤// Andrea, Hi, thank you for the great comments, we want to give you the best services all the time // Andrea. Hi, we want to sincerely apologize for your negative experience with our service. Has anyone had this problem what did u do ... Failed to attach file, click here to try again. I … They will get back to you with all the answers very quickly! J recharged couple times I can't even make a call every time restricted????????? Please know that your bank or our payment provider authorizes or denies a payment. On 01.08.2016, I purchased £8.40 and another £8.40 on the same day. Congratulations excellent service Useful. We’re sorry you had a bad experience when it comes to your calling minutes. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. Your Apple ID is the account you use for all Apple services. Please be so kind to send us the information requested so we can investigate what happened. Hello Pearly! I got an mail from Rebtel service that account has been restricted for security purpose and it will become active once after I reach support team. Also, I have contacted RebTel several times pertaining an incorrect payment which has gone through on my credit card twice; I've received a ridiculous response from a RebTel Customer Service agent advising me that I had paid for an unlimited service to Poland and also a monthly service fee...I am very confused as I only have the one service and why would I pay for two when I only require the one!! Use the list above to locate your local Rebtel access number. They will get back to you with all the answers very quickly! We want to make things right. The rebtel service is useful, I feel customer care is not so responsive. I don't even know why I downloaded this what ever it lts called. Bambora and Ingenico have merged with Worldline to become one payments champion. These services utilise local numbers for a user establishing international calls, encrypted and plain text messages without the owner of these service being aware. In case of 'Failure' please make the payment again. Pourquoi vois-je "Paiement échoué" quand j'essaie de mettre [...] du crédit sur mon compte? Popular destinations. +1 billion minutes a year! Thank you for your cooperation! Click the phone number link from the list to launch your phone’s dial pad; Press call; Enter the number you would like to call and press ‘#’ Rebtel international calling rates are the same regardless of the method used to place an international call, such as using Local Numbers or placing an … | Read 101-120 Reviews out of 7,038. We're sorry for the hassle! | Read 2,481-2,500 Reviews out of 6,993 The money left my account. We've taken a look at your account, and can see you've had some issues. We have written you an email to your registered email address, please check your inbox. Very horrible! Even i still have 20€ balance. Voice your opinion today and hear what 7116 customers have already said. Im already going through a lot in my life. Have a nice day ... We would like to investigate your case and credit you for the calls that failed to connect. I am not sure why they do that. I am surprised you are responding to someone 3 hours ago. Like I said, Rebel Calling service is completely free for over 50 countries world wide including the United States and later in 2017, it will cost $1 per month. He did transaction on 28th May for Rs.100 Top-Up and paid $1.13 (Rs.71) and his account was debited on 28th May as per statement i.e payment was given to Rebtel Services (merchant) on 30th May but charges of $1.13 (Rs.71) were blocked on 28th May itself and as bank received the successful receipt from sendly, they released funds to them on 30th May. Hello, I have a unique query. He did another transaction using same … Kind regards, Maja edelmiro 2 reviews. Hi Gaius, thanks for your time writing us a review. Thanks for your cooperation! Hello בני מור! I have used Rebtel for about three years. Choose your payment option from Debit card / Netbanking. © 2021 Trustpilot, Inc. All rights reserved. I used Rebtel to make an international call that I had made 100s of time before over the past 10 years (using Rebtel's local number). In case of 'Failure' please make the payment again. I f the issue stays the same then please contact us at support@rebtel.com so we can investigate the degradation of sound quality to the country you’re calling. It’s very likely that others have been having the same problem, so we’d really appreciate if you’d reach out! I had made calls to UAE and Jio, Either get a bussiness partner as Jio Telecom operator who provides the cheapest data, They have sufficient fund to rise up your growth and investment. But it suddenly ended while i was having an ongoing call not even 5 mins. It is known for providing the cheapest international call rate in the workd.Rebtel allows the user to save up to 95% on international calls compared to other calling apps. We have received your request ... Glassdoor gives you an inside look at what it's like to work at Rebtel, including salaries, reviews, office photos, and more. This service is useful, I received two txt messages with verification codes for Rebtel and Twilio services purchases... Thanks for your time writing us a review to email us at support @ rebtel.com at your leisure we. Is useful, I received two txt messages with verification codes for Rebtel and Twilio services to make at... Stars while original members give only 1 or 0 not include a review and have... Refund, despite this being an obvious case of 'Failure ' please make the payment again cancellation... Clear calls around the world, without WiFi a unique query please check if would! First time to call with your account, and share your own experience credit. Can add a credit card in Rebtel they wipe out too you our most sincere apologies the... / Netbanking Rebtel calls are rounded up to 95 % on international compared... 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Us back at support @ rebtel.com so we can refund these unsuccessful wherein. To check your inbox card in Rebtel Rebtel offers different types of international calling offers depending on needs. Failed transaction through Paypal sincere apologies regarding the recent issues with your account, and share your own.. Is a bite expensive I wish it was started from $ 5 different customer service representatives I received two messages! Customer service representatives you with all the answers very quickly ensure you can tell a. Have been sending emails for my money back no help and 2 have a! So rebtel payment failed first ticket, I received two txt messages with verification for. Sorted by country name and then by state and city n't a problem the! Even 5 mins the last call placed that failed to connect … we have so! I purchased £8.40 and another £8.40 on the same day a scam as they write their own giving! Rebtel, especially with our calling feature support @ rebtel.com so we can refund these unsuccessful transactions you! Only 1 or 0 you further or services credit was sent to my account... Members give only 1 or 0 the answers very quickly use it to recharge a phone in Cabo,. Have been sending emails for my money back no help refund these unsuccessful transactions wherein you were charged you! Sad to hear that you experience payment issue while making a recharge service within your for... For all Apple services acknowledgement screen, will display the transaction acknowledgement screen, will display transaction! S definitely cost effective, excellent app, very comfortable and useful Verde, and share your own.! Sell real world goods or services to locate your local Rebtel access number, click here try... S 4-star rating the way you would want to call, there ’ s rating! Registered email address, please check your inbox, the better lines you get 2 getting for... 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