2. I found out from my insurance BCBS that they over charged for services and that they need to submit a corrected claim because they show they charged for unnecessary procedures and that I should have only paid approximately $153.00 out of pocket for the cleaning. The teeth did not lineup. However, i did not. Manager pushes cost on to you when I question why I'm I being charged for future visit she said the company requires us to do that. Aspen Dental said Friday that “the accusations that were made in yesterday’s filing are entirely without merit.” The company is owned by a private-equity firm, Leonard Green & Partners, and markets to patients who often cannot afford to go to a dentist. It is now five months later, still have no denture and they are wanting to charge me another 503.00 for a denture because they said i already recieved one. new dentures still hurt my gums and dont fit... Their Ad say If not happy we will get our money happy. I went to aspen dental. Sent: Thursday, June 6, 2019 3:46 PM We reserve the right to not post comments that are more than 400 words. You are not the real client, dentist offices are doing more business with insurance than patient. But have not heard from anyone. I told her she should get on the computer and read the Google reviews about their shady billing practices, and she didn't say another word. My medication causes my mouth to dry out all day every day and night and the dentist said that was why my teeth had so much damage. I had tooth pain for 6 months the first dentist I saw couldn't find any reason for the pain he said there was no bad teeth. I was quoted $79.00 as my cost, after insurance payment, for personal scaling/cleaning on all four quadrants. I wonder what can be done to them. I called the dental office and complained about the temporary coming right out and the experience I had. Among the charges were $350 for an antibiotic, a rinse similar to Listerine for $129 and $149 for an electric toothbrush which she found in a bag given to her by Aspen Dental, the report claims. The lawsuit was filed yesterday in federal court in Aspen Dental’s home state of New York. Charged for a treatment plan found out was over priced. On 12-17-2019, the manager called me in the morning advising this was done, when I asked for proof she emailed me a receipt showing corporate did not put transaction through until after our morning conversation on the 17th, I then asked for the tracking # of the check they are sending, she advised me she would not have that until the next morning. I never recieved one to say i was happy with it or not. Ted are you working for Aspen Dental? I went to aspen dental because they were a preferred provider for my ins. The goal of this section is to provide consumers with a comprehensive resource on class action and mass tort lawsuits. He has never taken advantage of anyone and look whats being done to him!! I refuse to go back to that dentist because I felt like I was used for this guy to gain experience since I was told he was in school to be a dentist. Recent denture purchaser and not happy. After 4- 4 1/2 hours I left the office, ate and one temporary crown came right out. Are you in some way trying to exploit those who have been injured by the monster called Aspen Dental? Paid Aspen to do the same thing, removed excess bone & smooth gums. The extraction was performed on the left side of my upper molders which was correct but the following day after the procedure, the DDS injected anesthesia to my right side to remove the temporary that was placed in the absence of the removed tooth. Recently I went to Aspens Website to pay $50.00 on my account of $849.00 owed.I gave them my debit card no. I am so upset and I am not going to let my father or my son pay for this again so I am stuck with dentures that do not fit and I do not know what to do now. This person was horrible. These people need to be put out of business before they seriously harm someone. At Aspen Dental, we’re driven by a simple purpose: Helping patients get the care they need, today. People stop feeding in to his fake posts. Contact Information. For my first visit they did numerous X-rays and I spent most of my time with the hygienist and seen the dentist for maybe 2 minutes. A few things have changed since we last saw you. The report was commissioned after a WSJ-FRONTLINE investigation revealed the agency’s failure to protect patients from a pedophile doctor. Gums got infected after the procedure. It seems most or all people who have posted here are Aspen Dental victims. She called back later that evening on 12-16 advised corporate took care of it and that $249 was going back on my card and the rest of $754 would be overnighted, I advised this is not how I paid and what you said was going to originally be done, she did not have an answer. FRONTLINE is a registered trademark of WGBH Educational Foundation. Well that was not the case. AND, I was told that although I was told I would get a refund of $1200.00 but because I got a "discount" when payment of $6775.00 and so I would get a refund of less than $1000.00 now. In addition, I had to make a down payment before scheduling for the crown which I was supposed to be there for ; when I showed up at the appointment the other dentist saw me and after asking her to fit it properly against the opposing tooth(because my bite was off) she said she couldn't do that and refused to treat me. Since it is now my finally plate a soft liner could not be done.The office manager was not in but would be in about an hour. I was taken to a room and told the dentist was leaving Aspen in 2 weeks. The guy who made them said they're too big and rock. They tried to fit me with the denture they made but the girl kept grinding pieces off trying to make it fit. After questioning he said he can see and feel the decay in my mouth. what can be done about this. © 2004-2021 ComplaintsBoard.com. The Board of Dentist can take disciplinary action on all dentist, and help you get your money back. ... Woman sues Aspen Dental. And said that I just had a $300.00 dollar adjustment for free. I was scammed like everyone else. & still have no lower dentures..After 8 months of wearing the 1st set & asking for my money back they said I needed to upgrade to next level that would add $700 more to my bill..I agreed& it was the same thing..I finally decided they could not help me & asked for my money back..Their answer was I would have to give the dentures Back to them..So the 2nd set I gave back but the 2nd set I do not have..Possibly, when I was using the 1st set & my mouth was hurting I wrapped them in napkin & threw them in trash by mistake..After paying monthly payments for several months & still no lower dentures I am not sending monthly payments in..I am 81 years old & cannot afford to go somewhere else..I have tried to get help with this problem but so far no one can help.. You are fully responsible for your comments. When I scheduled the appointment for the extraction, I was told the doctor also had to remove a wisdom tooth he saw on my previous x-ray that would eventually cause problems. She then saw that a ticket was made on 12-8 and said she would call corporate right now and have this taken care of this evening due to how long I've had to wait. After the temporary denture was done and it was a Comfilite there were a few adjustments but taken care of. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. I left in tears. Below is my email to Aspen Dental that sums up my experience with them. Major funding for FRONTLINE is provided by the John D. and Catherine T. MacArthur Foundation and the Ford Foundation. innocent victims, often those below the poverty line. To: [email protected] All I want is teeth that were as good as the original temps they gave me. Not sure what to do now. 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